Cancellation terms
Cancellations must be sent in writing to ecoc2026@viajeseci.es
Refund of registration fees will be granted as follows:
• Received on or before x 2026: Will be refunded with a processing fee of € 30 per cancellation.
• After x 2026: No refund available.
• Refunds by bank transfer or credit card will be processed after the conference. No refunds will be granted in case of a no-show.
• The conference dinner ticket is not refundable.
If the conference is cancelled due to other unforeseen events beyond the control of the organisers, the registration fee will be refunded after deduction of expenses incurred by the conference.
Payment & VAT Terms
Payment is possible by credit card or invoice (bank transfer)
Upon completion of the registration, an automated email confirmation will be sent. Depending on the payment method, the invoice or credit card receipt will be attached. The PDF is original and will be the only copy you will receive.
It is your responsibility to forward the invoice to the correct place for immediate payment and you must ensure that the correct invoice address is entered during the process.
Sharing of contact details
The ECOC2026 Conference Organiser (Viajes Corte Inglés) will collect and store all personal data through the online registration system, and data will be treated by organisers only for organisational purposes, particularly for matters in relation to registration, certification, as well as information about the conference.
Each participant receives a name badge onsite carrying the family name and the first name of the participant as well as a QR code. Each participant shall consider that by accepting any scanning of the badge at any stand at the conference, the participant gives his/her authorization to the organiser to transfer the data of the participant regarding his/her postal address and e-mail to the holder of the stand, including the authorization to use said data for marketing purposes.
Disclaimer
In case of reasons beyond the control of the conference organisers, Viajes Corte Inglés (appointed conference organiser) has the right to immediately alter or cancel the Conference or any arrangements, timetables, plans, or other items relating directly or indirectly to the conference. The participants shall not be entitled to any compensation for the damage that results from such alteration or cancellation. Furthermore, apart from any willful damage or gross negligence committed by the conference organizers, the conference shall not at any time be liable for any direct or indirect damage suffered by the participants, including consequential and immaterial damage, caused by failure to comply.
Photo/Video
Please note that video and photos will be captured during the conference for use on the ECOC website and ECOC social media.
Any video recordings will take place in session rooms and exhibition areas and will focus on capturing the atmosphere of the ECOC Conference 2026. Recordings will not focus on individual attendees.
If you identify yourself in a specific picture or video after the conference and you do not wish it to appear on the website or social media, please contact Viajes Corte Inglés (ecoc2026@viajeseci.es) and we will delete the picture or recording.
Visa application:
Visas should be applied for well in advance of your intended departure date.
Be sure to book a visa appointment at least 3-6 months before the conference, to begin the visa application.
Please note that while we wish to assist our participants by providing the visa invitation letter, we do not contact the Embassy or Consulate on behalf of participants, and we are not able to influence Embassy / Consulate procedures or decisions.
Applicants should contact the nearest local Spanish Embassy or Consulate to determine the appropriate timing and conditions of the visa application.
Invitation letter:
Participants can request an official invitation letter via online registration. The letter will only be issued to registered participants who have paid their registration fee in full.
The invitation letter aims to assist participants who need to obtain a visa, or permission to attend the conference, and is not an official invitation letter covering fees or any other expenses.
If a participant’s application for a visa is refused, the conference secretariat will refund the paid registration fees only when a copy of the refusal letter is received before xxx 1st 2026.
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